Shipping policy

Shipping policy

Shipping & Delivery

At Lotus Silver Jewellery, every piece is thoughtfully prepared and carefully delivered to ensure it reaches you in perfect condition.

Order Preparation
Each order is meticulously processed within 1–3 business days, maintaining the highest standards of quality and packaging.

Delivery Timeline
Once dispatched, your order will typically be delivered within 3–7 business days, depending on your location.

Shipping Charges
Any applicable shipping charges will be transparently calculated at checkout.

Track Your Order
A tracking link will be shared with you as soon as your order is shipped, allowing you to follow its journey to your doorstep.

Exchange & Shipping
In case of an exchange request:

  • The shipping charges will be borne by the customer, or

  • Customers may choose to visit our store and complete the exchange within 7 days of purchase

Kindly Note
Delivery timelines may be slightly extended during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

Customer Care
For any assistance, our support team is always available to ensure a seamless and personalized experience.

Please feel free to contact us at: lotussilverjewellery26@gmail.com